Serving Greater Vancouver & Fraser Valley
24/7 Service – 7 Days a Week
Privacy Policy
When you visit the Skyra Heating & Cooling website, certain technical information is automatically recorded by our servers. Every device connected to the internet has an IP address and domain identifier. When a visitor accesses our website, our servers automatically log standard request details.
The data collected may include: Your IP address, the referring website (if you clicked from another site), the page that directed you to us, your browser type and version, your operating system, and search terms used to find our website. This type of data collection is standard practice across most websites and web servers.
We use this technical data for two primary reasons: To improve website performance and ensure compatibility across different browsers, devices, and operating systems. To analyze visitor trends and improve our marketing strategies by understanding search behavior, referral sources, and user activity patterns. This helps us enhance user experience and expand our online visibility.
Cookies are small data files placed on your device by your web browser. They help websites remember preferences and improve user experience.
Remember user settings, enhance website functionality, and improve browsing experience. Cookies do not access files on your device or retrieve data from other websites. You may disable cookies in your browser settings at any time. Please note that disabling cookies may impact certain website features.
We may request contact information such as: Email address, mailing address, and phone number. This information may be used for: Responding to inquiries, service scheduling, customer follow-up, and sending updates or promotions (only if you opt-in).
We maintain a strict No Spam Policy. We do not sell, rent, or share your contact information with third parties without your consent. You may unsubscribe from marketing communications at any time.
When you request service or purchase equipment (such as furnaces, boilers, air conditioners, heat pumps, water heaters, or other HVAC services), we may require additional details to process your transaction.
Full Name, Billing Address, Service Address, Email Address, Phone Number, and Payment Information (if applicable). Payment transactions are protected using industry-standard SSL (Secure Sockets Layer) encryption. This technology encrypts sensitive information during transmission to prevent unauthorized access.
Skyra Heating & Cooling does not sell or share your personal information except in the following circumstances: When required by law, to comply with legal obligations, to protect our rights, property, or customers, and to assist in lawful investigations.
In the event of a business transfer, merger, or sale of assets, customer information may be included as part of that transfer. We are not responsible for the privacy practices of third-party websites linked from our website. We encourage users to review the privacy policies of any external sites they visit.
Skyra Heating & Cooling Ltd. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.
Skyra Heating & Cooling reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
If you have any questions about this Privacy Policy, please contact us at:
Last Updated: February 13, 2026